Informativa sulle spedizioni
COVID-19
Our business and service is currently operating as normal. However, please be aware that due to the effects of COVID-19 on logistics and couriers, deliveries may take longer to arrive than usual.
IS SHIPPING FREE?
Yes!
CAN I CANCEL MY ORDER?
Yes, however, cancellations need to be made within 6 hours of placing your order.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a backorder, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can!
Due to the popularity of our offers, please allow an estimated 1-6 weeks for your order to arrive (varies from product to product). Please note, that due to the extreme popularity of our offers, these are only estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologise! The postal service is out of our control. However, in cases like this where a package is lost or sent back, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible.
With items stuck at customs, please be aware that some of our items are distributed internationally, therefore import taxes are out of our control and these taxes will need to be paid by the customer. Please contact us before purchase if you are unsure whether your item may incur import charges
Please see our refund and return policy for when these might be applicable to shipping situations.
